Cyber Security Assessment

Some Quick Facts about VoIP Systems

Some Quick Facts about VoIP Systems:

VoIP is an over-the-top (OTT) service that rides “over-the-top” of your existing network infrastructure and Internet connection.
VoIP has been around since the 1990s
With Copper phone lines being phased out, VoIP is the next generation solution.
VoIP can integrate into other building and life safety systems.
Your VoIP service will be customized to meet your needs.

PBX or Private Branch Exchange is a private telephone network used within an organization.
Most PBX networks utilize or support both on-site and cloud-based services.
They help lower costs while providing benefits like auto attendants.
Often, most PBX services can seamlessly integrate with CRM software like Salesforce.

8 Key Reasons Why E-911 Compliance is Vitally Important

E-911 compliance is a series of laws that were passed regarding multi-line phone systems. In 2020, all new phone systems delivered had to be able to dial 911 directly without dialing any prefix. By 2021, All multi-line phone systems had to provide a dispatchable location for emergency services. Below is a quick breakdown of the laws passed and what you need to know about the requirements for compliance.

Emergency Response Accuracy

E-911 compliance mandates accurate and precise location information for emergency calls. This ensures that emergency responders can quickly locate individuals in need of assistance, reducing response times and potentially saving lives.

Federal Fines Applicable

Failure to comply with the FCC’s E-911 regulations pertaining to emergency calling systems can result in a one-time fine up to $10,000 plus $500 a day fine until your organization is in compliance.

Enhanced Communication

E-911 compliance facilitates clear and effective
communication between emergency dispatchers, first responders, and individuals in distress. This communication is essential for gathering vital information and providing appropriate assistance.

Community Responsibility

Ensuring E-911 compliance demonstrates a commitment to the safety and well-being of employees, customers, and the community at large. It reflects responsible corporate citizenship and contributes to building a safer environment for everyone.

Legal Requirements

The Federal Communications Commission (FCC) requires businesses and organizations to comply with E-911 standards. Non-compliance can result in legal consequences, fines, and reputational damage.

Public Safety

Providing accurate location data ensures that emergency services can be dispatched to the correct address and location promptly. This is especially critical in situations where every second counts, such as medical emergencies, fires, or criminal incidents.

Liability Reduction

By complying with E-911 regulations, businesses and organizations mitigate liability risks associated with inadequate emergency response procedures. Demonstrating proactive measures to ensure compliance can also enhance organizational credibility and trust.

Operational Efficiency

Accurate location data not only supports emergency response efforts but also enhances operational efficiency within organizations. It allows for better resource allocation, crisis management, and overall emergency preparedness.

Yealink

EXTRA LARGE

T58W

$65 a month

LARGE

T48W

$45 a month

MEDIUM

T46U

$35 a month

SMALL

T34W

$65 a month

CUSTOMIZATION
WITH A SET PRICE

At ACOM We believe in a consultative approach, straight talk, and clear price points when you choose a phone plan. ACOM brings a simple model to our customers, enabling them to easily scale their business without the worry of exponential cost increases. Here is what to expect with VoIP Simple:

VoIP Simple = a flat rate per seat (per person/line)
Unlimited calling in the Continental US.
White Glove support

*Listed pricing does not include all federal, state, and local taxes