PBX Systems

ACOM delivers PBX Systems designed for the dynamism of the professional world.

Some Quick Facts about VoIP Systems:

  • VoIP is an over-the-top (OTT) service that rides “over-the-top” of your existing network infrastructure and Internet connection.
  • VoIP has been around since the 1990s
  • With Copper phone lines being phased out, VoIP is the next generation solution.
  • VoIP can integrate into other building and life safety systems.
  • Your VoIP service will be customized to meet your needs.

Some Quick Facts about VoIP Systems:

  • Over 79% of small businesses operate without adequate security measures.
  • 70% of businesses report theft or vandalism without proper surveillance.
  • Quality surveillance systems can reduce crime risks by 65%.
  • Modern surveillance systems are designed with remote viewing from smartphones, tablets, and computers.
  • The better the quality of the surveillance system, the more evidence can be collected in the event of a crime.
  • PBX or Private Branch Exchange is a private telephone network used within an organization.
  • Most PBX networks utilize or support both on-site and cloud-based services.
  • They help lower costs while providing benefits like auto attendants.
  • Often, most PBX services can seamlessly integrate with CRM software like Salesforce. 
  • VOIP (Voice over Internet Protocol) phones utilize broadband internet instead of traditional analog phone lines.
  • They offer more features than traditional phones, such as voicemail-to-email, auto attendants, and call forwarding.
  • A VOIP Phone has clearer voice quality and is cheaper than traditional phones.
  • They easily integrate with CRM systems
About The Service

PBX Systems

Professional Business Communication 

It is the utmost necessity in the business world to have efficient and clear communication. Our PBX systems ensure pristine voice quality, updated call management features, and consistency that your business can rely on. 

Diverse Deployment Options

Whether you need on-site PBX systems or require a remote, cloud-based system, we are happy to be flexible and cater to your budget and individual infrastructure, making sure your business’s growth and efficiency are always presupposed.

Call Management Features

Fundamentally transform the way your team manages calls with features such as auto attendants, call queues, voicemail-to-email, call recording, and routing. All our features are designed for optimal customer experience.

Seamless Integration

Our goal is for the PBX systems we install to integrate seamlessly within your existing network, CRM software, and mobile devices. Moreover, integration doesn’t end with installation. With ongoing support, we ensure that adding more devices is simple so that your technology and communication grow with your business.

Professional Business Communication 

It is the utmost necessity in the business world to have efficient and clear communication. Our PBX systems ensure pristine voice quality, updated call management features, and consistency that your business can rely on. 

8 Key Reasons Why E-911 Compliance is Vitally Important

E-911 compliance is a series of laws that were passed regarding multi-line phone systems. In 2020, all new phone systems delivered had to be able to dial 911 directly without dialing any prefix. By 2021, All multi-line phone systems had to provide a dispatchable location for emergency services. Below is a quick breakdown of the laws passed and what you need to know about the requirements for compliance.

Emergency Response Accuracy

E-911 compliance mandates accurate and precise location information for emergency calls. This ensures that emergency responders can quickly locate individuals in need of assistance, reducing response times and potentially saving lives.

Icon - Elements Webflow Library - BRIX Templates

Federal Fines Applicable

Failure to comply with the FCC’s E-911 regulations pertaining to emergency calling systems can result in a one-time fine up to $10,000 plus $500 a day fine until your organization is in compliance.

Icon - Elements Webflow Library - BRIX Templates

Enhanced Communication

E-911 compliance facilitates clear and effective
communication between emergency dispatchers, first responders, and individuals in distress. This communication is essential for gathering vital information and providing appropriate assistance.

Icon - Elements Webflow Library - BRIX Templates

Community Responsibility

Ensuring E-911 compliance demonstrates a commitment to the safety and well-being of employees, customers, and the community at large. It reflects responsible corporate citizenship and contributes to building a safer environment for everyone.

Icon - Elements Webflow Library - BRIX Templates

Legal Requirements

The Federal Communications Commission (FCC) requires businesses and organizations to comply with E-911 standards. Non-compliance can result in legal consequences, fines, and reputational damage.

Icon - Elements Webflow Library - BRIX Templates

Public Safety

Providing accurate location data ensures that emergency services can be dispatched to the correct address and location promptly. This is especially critical in situations where every second counts, such as medical emergencies, fires, or criminal incidents.

Icon - Elements Webflow Library - BRIX Templates

Liability Reduction

By complying with E-911 regulations, businesses and organizations mitigate liability risks associated with inadequate emergency response procedures. Demonstrating proactive measures to ensure compliance can also enhance organizational credibility and trust.

Icon - Elements Webflow Library - BRIX Templates

Operational Efficiency

Accurate location data not only supports emergency response efforts but also enhances operational efficiency within organizations. It allows for better resource allocation, crisis management, and overall emergency preparedness.

Icon - Elements Webflow Library - BRIX Templates

Browse our set of features

Explore our comprehensive solutions designed to enhance and secure your business operations.

01

Auto Attendant

Greeting and call routing, which will present the business as professional.

02

Call Queues

Manage incoming calls with hold music and announcements

03

CRM Integration

Connect your CRM to the PBX system for customer information display.

04

Call Recording

Effortlessly record calls for compliance, training, or quality control.

05

06

07

08

09

10

11

Icon - Elements Webflow Library - BRIX Templates
Icon - Elements Webflow Library - BRIX Templates

Connect with
ACOM Today!